Within 24 hours
We aim to provide a first human response within 24 hours.
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Claims times
The three published timings for a Love Warranty claim.
Within 72 hours
We aim to provide a decision within 72 hours of the evidence we requested being submitted.
Within 3 working days
We aim to pay approved claims within 3 working days.
The certificate and policy terms supplied with the warranty are the full rules.